> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://clockworks.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I make exchanges?

Battery parts exchanges must include a check or money order for shipping back to you (same amount paid on original order).  Please include a note with your contact information, order number, and reason for the return/exchange.