Articles on: Mechanical Movements

Where Can I Find Reliable Westminster Clock Repair?

Westminster Repair Near Me

If your Westminster chime clock has stopped ticking, chimes off-beat, or no longer sounds at all, you’re likely searching for “Westminster clock repair near me.” These clocks are beloved for their melodic chimes and timeless appeal — but like any fine mechanical device, they require occasional maintenance and repair.

At Clockworks, Inc., we proudly offer **full Westminster clock repair services**. Whether your timepiece uses a mechanical Hermle movement, a quartz chime movement, or a vintage Urgos system, we provide both expert repair and direct replacement options. We also stock nearly every movement and clock part available — and back it with professional guidance from experienced clockmakers.


What Is a Westminster Chime Clock?

A Westminster chime clock plays the iconic melody from the Palace of Westminster in London (home of Big Ben). The melody typically plays every quarter-hour, with the full chime sounding on the hour followed by the number of hour strikes.

These clocks come in two primary forms:

  • **Mechanical chime clocks**, which use weighted or spring-driven movements with physical hammers that strike rods or tubes.
  • **Quartz chime clocks**, which simulate the melody using a speaker and a circuit board.

Both versions require attention when they begin to lose time, fall out of sync, or stop altogether.


What Are Common Westminster Clock Problems?

Clients most often reach out to us with these issues:

  • The clock chimes at the wrong times
  • The chimes sound rushed or uneven
  • The hands move but the chime doesn’t sound
  • The movement runs inconsistently or stops
  • The sequence resets incorrectly after a battery change

For mechanical clocks, these issues usually stem from worn gears, dry pivots, tangled hammers, or out-of-beat escapements. In quartz models, it’s often a failed movement or battery contact issue.

At Clockworks, we diagnose and repair both mechanical and quartz Westminster chime clocks. Our technicians use original parts and test every unit thoroughly before return shipping.


Can I Repair My Westminster Clock Myself?

Yes — and many of our customers do just that. If you’re comfortable with light mechanical work and follow instructions carefully, you can often replace a faulty movement or re-sync a chime unit at home.

Here’s what many DIYers handle successfully:

But when the issue goes deeper — like damaged gears, bent chime rods, or stripped winding arbors — it’s time to send it in. Clockworks offers professional in-house clock repair, and we’ve restored thousands of Westminster clocks to like-new condition.


Do You Really Offer Repair Services?

Yes, absolutely. Unlike most online clock part sellers, Clockworks offers full repair services. You can send us your clock movement or the entire timepiece for expert service. We offer:

Each repair includes a full diagnostic evaluation and a warranty. If your movement is beyond repair, we’ll recommend and install a new, matched unit from our inventory.


How Do I Get My Clock Repaired?

It’s simple:

  1. Email us photos of the clock and/or the movement (include model numbers if visible).
  2. We’ll confirm whether it’s better to repair or replace.
  3. If repairable, we’ll provide shipping instructions and a service estimate.
  4. Send your movement or entire clock to our Massachusetts repair center.
  5. We’ll repair, test, and return it ready to run.

Our team has decades of experience in clock restoration, and we use only high-quality parts — no cheap imitations or mismatched internals.


How Do I Identify My Clock’s Movement?

You’ll usually find a model number stamped into the back plate of mechanical movements — something like 451-050 (Hermle) or UW32/1 (Urgos). Quartz chime clocks may have a label or stamp inside the battery compartment.

Helpful identification tips:

  • Include shaft length if you’re replacing a quartz movement.
  • Take a clear photo of the back plate or inside of the case.
  • Note the number of chimes (Westminster only, or triple chime).
  • Let us know if it’s weight-driven or spring-driven.

Even if you’re unsure, just send us photos — we’ll do the rest.


What Tools Might I Need?

For basic repairs or movement swaps, we recommend:

We sell these tools individually or in small kits for hobbyists and professionals alike.


Final Thoughts on Westminster Clock Repair

Westminster clocks bring warmth, rhythm, and beauty to any space — but they require skilled care when something goes wrong. Whether you prefer to do the work yourself or want to leave it to the professionals, Clockworks is here to help.

We offer the parts, tools, and full repair services to keep your chime clock running strong. From movement identification to in-house servicing, we support you every step of the way.

To request a repair, get matched with a new movement, or ask a technical question, visit Clockworks.com or email our team directly at clockworks@clockworks.com. Let’s get your Westminster clock chiming perfectly again.

Updated on: 28/09/2025

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